Effective Communication

Get advice on effective methods to communicate your vision and expectations in this tutorial. Michael Powell of Powell’s Books speaks about the importance of involving employees in business decisions and keeping staff informed about company issues. Warren Brown of CakeLove and Love Café recommends setting clear expectations for your staff and BET’s Robert Johnson discusses how to help them achieve those goals. Frederick Ruiz from Ruiz Foods explains how direct managers should communicate goals and problems to their departments, and Zappos product manager Robert Richman discusses ways to use company goals to inspire passion in employees.