community
Inc.'s editors have hand-picked the best and most popular how-to guides, articles, tips, and video interviews with top entrepreneurs. They share their knowledge and lessons learned on topics from start-up financing to customer service, and from sales and marketing to leadership and managing.
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Bootstrapping
Self-funding is more than keeping costs low. A suite of tools for doing more with less in every area of your enterprise. -
On-boarding
Action plans and resources for cultivating great employees and encouraging their commitment from their first day at work. -
Customer Service
Great customer service should be a core value. How-Tos and accountability policies for building frictionless relationships with customers. -
Inside Zappos: Core Values
Blueprints for creating a productive environment that works for employees and customers, based on Zappos' successful experience. -
Inside Zappos: Managing People
Your employees are your business. Zappos' model for understanding what motivates employees, and how to get the most from them. -
Team Building
Motivating employees requires more than compensation. Hands-on guidance for inspiring employees to act in cooperative teams.
Featured Tutorials
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Start-up & Financing
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Bootstrapping
Self-funding is more than keeping costs low. A suite of tools for doing more with less in every area of your enterprise.
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Business Plan
Your business plan is the foundation of your company. The tools you need to validate ideas, secure funding, and monitor your progress.
Financing Your Start-Up
Managing Money
Market Research
Coming Up With the Idea
Working With Banks
Are You Ready?
Finding Your First Customer
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Marketing & Sales
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Building a Brand
A 360° action guide for making your company resonate with customers and stand out in the marketplace.
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Marketing Strategy
Resources for dominating your market with a strategy that capitalizes on your company's core strengths.
Networking
Online Marketing
Public Relations
Selling
Understanding Your Competition
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Managing People
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Corporate Culture
Secrets for defining core values, hiring and motivating the right employees, and creating a winning culture.
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Hiring
Tools and tactics for interviewing, assessing skills, and hiring employees who contribute to your corporate culture.
Motivating Employees
On-boarding
Team Building
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Customer Service
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Customer Feedback
The opinions of your customers can provide valuable information on how to improve business practices.
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Customer Loyalty
A roadmap for developing rewards programs and building personal relationships with customers that pay off on the bottom line.
Customer Service
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Leadership
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Effective Communication
Highly targeted approaches for articulating your vision and expectations while keeping employees engaged through open door policies.
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Effective Meetings
Keeping meetings short and productive requires setting an agenda and then managing the conversation.
Giving Back
Handling Setbacks
The Leader's Role
Effective Delegating
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Inside Zappos
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Inside Zappos: Core Values
Blueprints for creating a productive environment that works for employees and customers, based on Zappos' successful experience.
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Inside Zappos: A Culture of Customer Service
With excellence as a core value, Zappos is putting the customer before profits.
Inside Zappos: Managing People
Inside Zappos: On-boarding New Employees
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